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Voice mail systems serve as a centralized, corporate answering machine that can record messages from internal and external people. Messages for each user are stored on a centralized server, then played on individual telephones. These systems also offer more sophisticated features than the common answering machine including: forwarding messages to other voicemail boxes, broadcasting internal messages to a group of mailboxes, and giving callers the ability to speak to an operator. Voicemail systems use centralized recording equipment to record, store, and play back messages. Each user has individual access to a personal mailbox on the central server. Voicemail messages are stored just as other forms of data (hard drive, optical drive, tape). Voicemail designs can be either proprietary or computer-based. The original voicemail system is based on proprietary hardware. These systems have typically been designed specifically for messaging applications. Even today, they can offer more stability and capacity than the newer computer-based versions. However, with their proprietary hardware, they are costly and suited for large organizations. Web Design - Small business custom website from EverestWebDesign.com. Rich Christiansen - Management metaphors at RichChristiansen.com. |
Voice mail systems
