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For many small companies, the telephone system represents their most significant technological investment. After all, the phone is the main point of contact with the customers and most business is handled over the telephone. This can pose a challenge for the small business operating with a small budget, yet competing in an aggressive market. These companies want the services of a big business, large-scale PBX systems, but at a price they can afford. Enter auto attendant software. Low cost software attendants give small businesses the professional image they deserve. Think of the auto attendant as a virtual, round-the-clock receptionist that routes incoming callers to the person, department, or information they need (like store hours or directions) 24 hours a day, seven days a week. Industry surveys show that four out of five calls to businesses can be handled without a live operator. The auto attendant handles those calls in a professional and cost-effective manner. Software for auto attendants can generally complement any existing hardware, database, voicemail, and telephone systems. They can be purchased as a stand-alone system or as part of the vendor's larger offerings of unified messaging, voicemail, and IVR. Web Design - Small business custom website from EverestWebDesign.com. Rich Christiansen - Management metaphors at RichChristiansen.com. |
Auto attendant software
